FREQUENTLY ASKED QUESTIONS

Check-in time is 3:00 PM and check-out time is 11:00 AM. If you need to arrive earlier or stay later, please contact our 24-hour front desk and we'll do our best to accommodate your schedule based on availability.

Please bring a valid government-issued photo ID and a credit or debit card for incidentals. We'll need both at check-in to complete your registration and ensure a smooth arrival experience.

We're happy to accommodate early check-in or late check-out requests when possible, subject to availability. Fees may apply. Please contact our front desk at your earliest convenience to make arrangements, and we'll work with you to find the best solution for your travel needs.

Yes, we offer convenient on-site parking for our guests. Parking is available on a first-come, first-served basis, and we have ample space to accommodate most vehicles.

Parking is complimentary for all registered guests during their stay. Simply show your room key or reservation confirmation when entering the parking area.

Our parking area is well-lit and monitored for your peace of mind. While we take reasonable security measures, we recommend keeping valuables out of sight and locking your vehicle as you would in any public parking facility.

Yes, we welcome your furry friends! We allow dogs with advance notice and a nightly pet fee. Please contact us when booking to ensure we have a pet-friendly room available for you.

We charge a modest pet fee of $25 per night, per pet, with a maximum of two pets per room. This fee helps us maintain our pet-friendly rooms to the highest standards for all guests. A damage and cleaning deposit is also required.

Pets must be kept on a leash in public areas and should never be left unattended in guest rooms. We ask that you clean up after your pet and keep them off the furniture. For the comfort of all guests, pets must be well-behaved and up to date on vaccinations.

Yes, complimentary high-speed WiFi is available throughout our entire property, including all guest rooms, public areas, and our restaurant. Simply connect to our network and enjoy seamless internet access during your stay.

Our WiFi network is easy to access with a simple login process. Your room key card will have the network name and password printed on it, or you can request the information at our front desk anytime.

All our guest rooms are equipped with convenient electrical outlets and USB charging ports near the bedside and desk areas. We want to ensure all your devices stay powered up throughout your visit.

All our rooms come with complimentary Wi-Fi, flat-screen TVs, and air conditioning. We also offer a 24-hour front desk, daily housekeeping, and complimentary coffee each morning to start your day right.

You can cancel your reservation free of charge up to 48 hours before your scheduled arrival date. Cancellations made within 48 hours of arrival will be charged one night's room rate. We understand plans change, so please contact us if you have special circumstances.

Yes, you'll receive a complete refund if you cancel at least 48 hours before check-in. Refunds are processed to your original payment method within 5-7 business days. For cancellations within the 48-hour window, one night's rate will be retained.

Yes, all of our rooms are non-smoking to ensure a fresh and comfortable environment for all guests. We have designated smoking areas available outside the building for guests who smoke.

Our hotel is perfectly positioned near several popular attractions, shopping districts, and dining options. Our friendly front desk staff can provide you with maps, directions, and personalized recommendations based on your interests to help you make the most of your stay.

Absolutely! You'll find a wonderful variety of restaurants, cafes, and eateries just a short walk from our hotel. From casual dining to local favorites, there's something to satisfy every craving, and we're always happy to suggest our staff picks.

Your safety is our top priority. We feature 24-hour front desk service, secure key card access to guest rooms, and the premises are well-lit ensure you feel comfortable and protected during your stay. We also have a premium CCTV system in place, though it is not a monitored system.